Mobile Terms of Service
Last updated: Nov. 19, 2024
The 3.1 Phillip Lim mobile message service (the "Service") is operated by 3.1 Phillip Lim
(“3.1 Phillip Lim”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and
conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent
permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service
following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to 3.1 Phillip Lim’s SMS/text messaging service, you agree to receive recurring SMS/text messages
from and on behalf of 3.1 Phillip Lim through your wireless provider to the mobile number you provided, even if
your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an
automatic telephone dialing system or other technology. Promotional messages may
include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is
not a condition of any purchase with 3.1 Phillip Lim. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging
imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan
and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text
messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18664142103 or click
the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation
text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed
to other 3.1 Phillip Lim mobile message programs and wish to cancel, except where applicable law requires
otherwise, you will need to opt out separately from those programs by following the instructions provided in their
respective mobile terms.
For Service support or assistance, text HELP to +18664142103 or email lbonis@31philliplim.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of
these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or
telephone number we have changed may not be received and we will not be responsible for honoring requests made in
such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to
provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with
your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected
delivery of any information sent through the Service, any errors in such information, and/or any action you may or
may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
To Initiate a Return
Select the appropriate return portal below based on your shipping address and follow the prompts to initiate a return and receive a pre-paid shipping label.
Exchanges
At this time we are only able to accept exchanges for orders placed within the Unites States.
Click here for our U.S. Exchanges Portal
For an order placed outside of the United States, if you
need a different color, item or size, we recommend ordering the desired size
while it is still in stock and shipping back your return in accordance with our
Return Policy.
